Last updated
May 31, 2024

Frequently Asked Questions (FAQ)

What can I store in Keyshield?

You can store passkeys, passwords, TOTP authenticator codes, credit card information, and other sensitive data securely in Keyshield.

How secure is Keyshield?

Keyshield utilizes the iOS keychain to securely store your data. Additionally, all data is encrypted with a master password before being stored, ensuring that your information remains confidential and protected.

Why is a master password required?

The master password is required to encrypt all your metadata and secrets, including passwords, passkeys, TOTP secrets, and card information, before storing them in the keychain. This ensures that even if someone gains access to your keychain, they cannot read your data without the master password.

Can I sync my data across multiple devices?

Yes, with iCloud Sync, you can securely sync all your data across all your devices, ensuring you have access to your information whenever and wherever you need it.

Does Keyshield support biometric authentication?

Yes, Keyshield supports Touch ID and Face ID for an additional layer of security, allowing you to access your data quickly and securely.

Can I export and restore my data?

Absolutely! Keyshield allows you to export and restore your passkeys and other data, making it easy to transfer your information if needed.

Where is my data stored?

All your data is stored on your device and iCloud Keychain and is never sent to any servers, ensuring complete privacy and control over your information.

How do I add new credentials or cards to Keyshield?

Simply open the app, navigate to the relevant tab (Credentials, TOTP, or Cards), and use the “Add” button to input your new information.

What happens if I forget my master password?

If you forget your master password, you will not be able to access your encrypted data. For security reasons, it’s crucial to remember your master password or securely store it in a place where you can retrieve it if needed.